Gather your documents
Use the IRS guide to organize records before filing.
View IRS guidePreparation and official sources
Prepare for your appointment, check your refund status, and access official IRS and Massachusetts tools directly.
Call now (978) 398-8866Quick access
These links open government websites in a new window.
Use the IRS guide to organize records before filing.
View IRS guideReview official IRS instructions for the Form W-7 process.
View ITIN instructionsOfficial information for filing and paying state personal income taxes.
View Mass.govRequest a transcript of a prior return or tax account online.
Get a transcriptPreparation checklist
Exact records depend on your situation. Use this list as a practical starting point.
What to expect
Describe your situation without sharing sensitive numbers or documents.
We define the scope and identify the records that apply.
We explain how to share documents through the secure process.
We discuss important points and file after your approval.
Protect your information
Do not send Social Security numbers, ITINs, banking information, identification, or tax documents through public forms or ordinary email.